Case Story - My Heart Broke but the Locks Remained Intact

This was the worst period of my life. Splitting up after a ten-year relationship is depressing on its own, let alone breaking up under the worse terms. The reasons are not important here. What was really important at that time was that I had to cope with what happened and still with an ex-spouse who kept coming back with one hundred different excuses. I had to put an end to it if I was going to find my sanity, again and since I couldn't move out of the house (it's mine,) I called Locksmith Tujunga to do something with the locks.

The truth is that it hadn't even been a year since we last had the locks replaced. We got the best help from this company then and that's why I called them back again. I was actually impressed that the technician remembered me, which was good and bad. I had to explain the situation, which was embarrassing, but it was the only way to get the right help. The guy was very understanding and was more discreet than I expected. He just told me that since the door locks had been recently changed, the best thing I could do is to have them rekeyed.

I was very grateful for his honest answer and for really caring enough to find a good solution to my problem. I was even more impressed when he told me that he would come by to rekey the locks of my apartment later that same day so that I would feel reassured that I won't walk in on my ex waiting for me in my living room ever again. This meant a lot to me. Rekeying the deadbolt as soon as possible was my only solution. It was a true pleasure to see the technician arriving exactly on time. Not only did he rekey the lock, but also tested the new key and checked all window locks to make sure they were secure.

Emergency home door opening, key replacement & lock repair

I also liked that he didn't mention anything about my ex and was very professional about it while still being warm and nice. These qualities are very significant and you can only see and understand these good qualities in technicians when you are in urgent and vulnerable situations, as I was at that time. His fast help and the fact that he was honest and rushed to assist me made a huge difference to me. It's not by accident that I keep the phone number of this locksmith company handy and have called them again once when I had lost my key. They took care of me in me most urgent moments, they are just wonderful! I surely recommend them!